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Shipping & Returns

1. Only items under the 'BOOKS' and 'AUDIO CD PACKS' categories are shipped and eligible for return.

2. Shipping is charged at a flat rate of US$10 and is calculated on purchase of your items.

3. Orders are processed and shipped within 7 business days.

Book returns:

All books must be in the condition you received them and (including packing slip) for a full refund. If book is damaged upon arrival you will be able to return for your money back (excluding Shipping & handling). No credit or refunds will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or damage caused by use of product by customer. Credits normally take 7 - 14 business days to appear on your credit card statement.

4. Problems with your order must be reported within 48 hours of delivery confirmation date. 100% Success Store will NOT be responsible for problems reported after the 48 hours of delivery confirmation date have past.

5. All shipping and handling fee will not be returned in any case.

6. Buyer is responsible for return shipping costs and delivery confirmation.

7. To arrange a refund/return please contact us on: info@100percentinstitute.com

Please include your package slip with your return or exchange. If you have any additional questions please contact 100% Success Store at: info@100percentinstitute.com. Thank you for shopping at www.100successstore.com.

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